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Return and Refund Policy

 

Return policy:

 

Thank you for shopping with us. We value your satisfaction and want to guarantee a smooth return process for you. Please read our returns policy carefully, as it contains important information regarding returns and refunds.


 

We have a 14-day return policy, from the date you receive your item. To be eligible for a return, the item must be in the same condition as when you received it. It must be unused, with all tags attached, and in the original packaging. In addition, you must provide a receipt or proof of purchase.


 

To initiate a return, please email our support team at beautyboutiquehasselt@gmail.com


 

DO NOT return products without an RMA (Return Merchandise Authorization) or approval from our support team. Products returned without RMA or approval may be rejected and returned to you. We take no responsibility for such returns.

 

Return Conditions

 

To ensure that the goods are eligible for return, you must ensure that:

 

  • Yes, I accept returns 

  • Customers return products by mail

  • Customers receive the return label to download/print

  • Out of customer remorse, customers are given the option to download/print the return label

  • Product terms must be New in original packaging, not used or damaged

  • No restocking fees required

  • No return shipping costs required

  • Any items you have accepted and subsequently returned are your responsibility until they reach our warehouse. Pack the product well.

 

Would you like to exchange your product?

That's no problem at all. You can contact beautyboutiquehasselt@gmail.com for this.


 

If you have any questions or problems, please contact our customer service at beautyboutiquehasselt@gmail.com.


 

Step-by-step instructions for obtaining a refund:

Please contact us by email (beautyboutiquehasselt@gmail.com) and include:

a) Your order number.

b) The reasons why you are requesting a refund.

c) If there is damage, please attach clear photos.

 

REFUNDS

 

Once we have received and inspected your return, we will notify you and let you know if the refund has been approved. If approved, you will automatically receive a refund in the form of your original payment. Please note that it may take some time for your bank or credit card company to process and post the refund. It may take up to 10 business days for the refund to be fully processed.

 

If you have any questions about our shipping policies, please contact our customer service team at

Beauty Boutique

BE0723 890 610

Phone Number: +32 487 44 63 97

Email: beautyboutiquehasselt@gmail.com

Address: Kiewitstraat 42A, Hasselt, Limburg, 3500, Belgium

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